Shipping policy

SHIPPING POLICY

Thank you for shopping with LaChe Beauty. We are committed to processing and shipping your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 3–7 business days (excluding weekends and holidays). Processing time does not include shipping time.

Please note: During launches, promotions, or high-volume periods, processing times may be extended.

---

Shipping Time

Once your order has been processed and shipped, delivery typically takes 3–5 business days, depending on your location and selected shipping method.

LaChe Beauty is not responsible for shipping delays caused by the carrier, weather conditions, or incorrect shipping information provided at checkout.

---

Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for tracking to update.

---

Incorrect Address / Undeliverable Packages

Please ensure your shipping address is correct before placing your order.
LaChe Beauty is not responsible for packages lost, delayed, or returned due to incorrect or incomplete addresses.

If a package is returned to us due to an address error, the customer will be responsible for additional shipping fees.

---

Lost or Stolen Packages

LaChe Beauty is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. We recommend contacting your local post office or carrier directly for assistance.

---

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging so we can assist you.